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国际商务函电在外贸业务的作用
一.外贸函电最常用的内容：建立业务关系、询盘、发盘、回复、销售合同、包装、保险、赔偿、仲裁等。
二.外贸函电基本要求：主题明确，内容简洁，语言精炼，表述完整。
三.外贸函电的格式：有固定的语言、习惯用法和常用句型。
四.外贸函电的语气：各部分语气。开发信、询盘回复一般要客气，表达感谢；平常业务联系要细心、信任；催促付款要紧急而不失礼貌；客户索赔要理解、给予足够的解释和说明。
外贸函电是我们建立对外贸易关系和外贸往来的重要手段。外贸函电包括建立客户业务关系，询价，报盘，还盘，订货，接受，签约，包装，装运，支付，结算，保险，商检，索赔，代理及仲裁等到几项特殊贸易形式和经济技术合作。
在涉外经济活动中，外贸函电具有联络业务、沟通交流的作用，作为一种常用的英语应用文体,对于国际贸易商进一步开拓国际市场、发展对外贸易更有着重要的促进作用。
外贸函电业务外贸函电融英语写作与国际贸易业务知识于一体,主要培养学生对外贸信函的理解、翻译和撰写能力。
外贸函电不同于普通信函,有其语言、内容、态度、格式方面的文体独特特点，也要学习跨文化交际常识。因此,了解外贸函电的写作基本要求与文体特点,掌握好书写的原则和技能,才能更好地与外商进行交流洽谈,为成功交易打下基础。
随着办公自动化与信息技术的发展，通过国际互联网，在计算机间进行交换和自动化处理。广泛的应用电子邮件交流信息，大大加快了信息传播的速度，使用更加方便。
外贸英语函电半齐头式范文
英文:foreign correspondence就是有着国际贸易关系的双方由于彼此的业务往来而产生的信件，但在信息化高度发达的今天，该信件并不局限于纸质信件，也可以是电子邮件、传真或MSN。外贸函电最常用的内容：建立业务关系、询盘、发盘、回复、销售合同、包装、保险、赔偿、仲裁等。外贸函电基本要求：主题明确，内容简洁，语言精炼，表述完整。外贸函电的格式：有固定的语言、习惯用法和常用句型。外贸函电的语气：各部分语气。开发信、询盘回复一般要客气，表达感谢；平常业务联系要细心、信任；催促付款要紧急而不失礼貌；客户索赔要理解、给予足够的解释和说明。 一、Courtesy 礼貌 语言要有礼且谦虚，及时地回信也是礼貌的表现。例如：We have received with many thanks your letter of 20 May, and we take the pleasure of sending you our latest catalog. We wish to draw your attention to a special offer which we have made in it.You will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of 20 May.二、Consideration 体谅写信时要处处从对方的角度去考虑有什么需求，而不是从自身出发，语气上更尊重对方。例如：“You earn 2 percent discount when you pay cash. We will send you the brochure next month. ”就比 “We allow 2 percent discount for cash payment. We won''t be able to send you the brochure this month.” 要好。三、Completeness 完整一封商业信函应概况了各项必需的事项，如邀请信应说明时间、地点等，确忌寄出含糊不清的信件。四、Clarity 清楚意思表达明确，要注意：（一）避免用词错误：例如：As to the steamers sailing from Hong Kong to San Francisco, we have bimonthly direct services.此处bimonthly有歧义：可以是twice a month 或者once two month.故读信者就迷惑了，可以改写为：1.We have two direct sailings every month from Hong Kong to San Francisco.2.We have semimonthly direct sailing from Hong Kong to San Francisco.3.We have a direct sailing from Hong Kong to San Francisco.（二）注意词语所放的位置：例如：1. We shall be able to supply 10 cases of the item only.2. We shall be able to supply 10 cases only of the item.前者则有两种商品以上的含义。（三）注意句子的结构：例如：1.We sent you 5 samples yesterday of the goods which you requested in your letter of May 20 by air.2.We sent you, by air, 5 samples of the goods which you requested in your letter of May 20.五、Conciseness 简洁（一）避免废话连篇：例如：1.We wish to acknowledge receipt of your letter...可改为：We appreciate your letter...2.Enclosed herewith please find two copies of...可改为: We enclose two copies of...（二）避免不必要的重复：（三）短句、单词的运用：Enclosed herewith----->enclosedat this time----->nowdue to the fact that----->becausea draft in the amount of $1000----->a draft for $1000六、Concreteness 具体七、Correctness 正确 常用客套语句? 01.Please accept our thanks for the trouble you have taken.有劳贵方，不胜感激。02.We are obliged to thank you for your kind attention in this matter.不胜感激贵方对此事的关照。03.We tender you our sincere thanks for your generous treatment of usin this affair.对贵方在此事中的慷慨之举，深表感谢。04.Allow us to thank you for the kindness extended to us.对贵方之盛情，不胜感谢。05.We thank you for the special care you have given to the matter.贵方对此悉心关照，不胜感激。06.We should be grateful for your trial order.如承试订货，不胜感激。07.We should be grateful for your furnishing us detailsof your requirements.如承赐示具体要求，不胜感激。08、It will be greatly appreciated if you will kindly send usyour samples.如承惠寄样品，则不胜感激。09.We shall appreciate it very much if you will give our bidyour favorable consideration.如承优惠考虑报价，不胜感激。10.We are greatly obliged for your bulk order just received.收到贵方大宗订货，不胜感激。11.We assure you of our best services at all times.我方保证向贵方随时提供最佳服务。12.If there is anything we can do to help you, we shall be morethan pleased to do so.贵公司若有所需求，我公司定尽力效劳。13、It would give us a great pleasure to render you a similarservice should an opportunity occur.我方如有机会同样效劳贵方，将不胜欣慰。14.We spare no efforts in endeavoring to be of service to you.我方将不遗余力为贵方效劳。15.We shall be very glad to handle for you at very lowcommission charges.我方将很愉快与贵方合作，收费低廉。16.We have always been able to supply these firms with theirmonthly requirements without interruption.我方始终能供应这些公司每月所需的数量，从无间断。17.We take this opportunity to re-emphasize that we shall, at alltimes, do everything possible to give you whatever informationyou desire.我们借此机会再此强调，定会尽力随时提供贵方所需的信息。18.We are always in a position to quote you the most advantageousprices for higher quality merchandise.我们始终能向贵方提供品质最佳的产品，报价最为优惠。19.This places our dealers in a highly competitive position andalso enable them to enjoy a maximum profit.这样可以使我方经营者具有很强的竞争力，还可获得最大的利润。20.We solicit a continuance of your confidence and support.恳请贵方继续给予信任，大力支持.外贸英语函电范文Foreign Economic Relations & Trade Committee of What CityAddress: 地址略-------Tel: 号码略 Fax: 传真号码略________To: Ms Jaana Pekkala, Consultant for China Swiss Organization for Facilitating Investments Fax: +41-1-249 31 33Total pages of this fax: 2_________________________Dear Ms Jaana Pekkala,We understand from The Swiss Business Guide for China that your organization is helping Swiss firms in seeking opportunities of investing in China and business cooperating with Chinese partners. To establish business relations with your organization and attract Swiss companies'' investment here in What, We write to introduce our city, the city of What, as one of the open cities in Liaoning Province, China and also ourselves, Foreign Economic Relations & Trade Committee of What, as a What government initiative to facilitate business relationship with foreign companies.Our committee provides advice and assistance to What firms seeking to export their services, goods to foreign areas and import goods and services abroad. We also assist Whatfirms in establishment of joint ventures and carry the procedures for examination and approval of joint ventures and foreign sole investment firms. Our Committee can provide What companies with information on the world market and specific commercial opportunities as well as organize trade missions, seminars and business briefings.Our committee facilitates and encourages investment from other countries into targeted sectors of What economy and maintains active promotion of What through its network of contacts in domestic and abroad areas.Nowadays, we are seeking foreign investment in the field of capital construction, such as improving of tap water system and highway construction. Also, we are setting up a tannery zone in Tong''erpu, the largest leather clothes producing and wholesaling base in North China. We invite Swiss companies with most favorable polices to set up their firms in any form on tanning, leather processing and sewage treatment.Any information on investment projects into What and on business cooperation with firms in What is highly appreciated and will be pass on to anyone who have approached us with interest in similar project. You are also invited to our city for investigation and business tour.Should you have any questions, please fell free to contact us.Thank you for your attention and looking forward to your prompt reply.Sincerely yours,Qiming DiCommercial AssistantFor Foreign Economic Relations & Trade Committee of What City 外贸函电包含商业书信及电报，电传等1、商业书信的撰写掌握商业书信的写作规则，原理及结构形式。 完整的标题，恰当的称呼，熟悉国际贸易中的英语术语，符合英语的语法特点，准确的表述，及时的回复。2、电报，电传掌握电报电传的种类，计费方法及组成。 一般分为普通电报和加急电报。按照国际电信联盟的规定，电报计费方法如下： 电报中每一个字（word）， 包括姓名和地址均要收费，每封电报（包括姓名、地址、正文）至少是7个字，不足7个字的按7个字收费。 ?? 1997年10月1日起，国际商务电报实行“十码作一” 的计费方法，既含1-10个字码的自然字或组合 字（可根据意群由字母、数字、符号组成组 合字）按1个字计费。 1、建立业务关系介绍进出口贸易的种类，步骤，掌握如何撰写有关建立业务关系的函电。2、询价与答复掌握进出口贸易的几种基本价格条件，相关函电的撰写，并熟悉询价与答复的常用句型。3、报盘与递盘掌握报盘中实盘与虚盘两大种类，如何报盘与递盘及相关函电的撰写。4、还盘，反还盘和接受掌握还盘，反还盘的技巧， 了解什麽是有效的接受， 并掌握相关函电的撰写及还盘，反还盘和接受的常用句型。5、订货和签约了解订货单及合约一般包括事项，掌握相关函电的撰写及订货和签约的常用句型。6、包装了解包装的目的，形式，什麽是合理的包装，及唛头，掌握相关函电的撰写及包装的常用句型。7、装运了解装运的种类，工具及提单，掌握相关函电的撰写及装运的常用句型。8、支付与结算掌握几种常用的付款条件和结算方法，掌握相关函电的撰写，及支付与结算的常用句型。9、保险了解风险和损失的种类，常用的保险条款及保单；掌握相关函电的撰写，及保险的常用句型。10、商检了解商检的种类，商检条款及商检单；掌握相关函电的撰写，及商检的常用句型。11、抱怨，索赔,理赔 及仲裁了解相关知识，掌握相关函电的撰写及常用句型。12、代理，特殊贸易，经济技术合作了解相关知识，掌握相关函电的撰写及常用句型。 在涉外经济活动中，外贸函电具有联络业务、沟通交流的作用，作为一种常用的英语应用文体,对于国际贸易商进一步开拓国际市场、发展对外贸易更有着重要的促进作用。外贸函电业务外贸函电融英语写作与国际贸易业务知识于一体,主要培养学生对外贸信函的理解、翻译和撰写能力。外贸函电不同于普通信函,有其语言、内容、态度、格式方面的文体独特特点，也要学习跨文化交际常识。因此,了解外贸函电的写作基本要求与文体特点,掌握好书写的原则和技能,才能更好地与外商进行交流洽谈,为成功交易打下基础。随着办公自动化与信息技术的发展，通过国际互联网，在计算机间进行交换和自动化处理。广泛的应用电子邮件交流信息，大大加快了信息传播的速度，使用更加方便。 ? ?里我们介绍一种商务信函中最通用的格式－齐头式。主要特征就是每行均从左边顶格写，常常采用开放式的标点，即除了信文部分，其它部分在必要时才使用标点。信中各段落之间均空一行。一、信头 二、编号（写信人的名字缩写）和日期 三、封内地址 四、事由 五、称呼 六、开头语 七、正文 八、结尾语 九、结束语 十、签名 十一、附件
国际商务函电在外贸业务的作用
外贸函电是我们建立对外贸易关系和外贸往来的重要手段。外贸函电包括建立客户业务关系，询价，报盘，还盘，订货，接受，签约，包装，装运，支付，结算，保险，商检，索赔，代理及仲裁等到几项特殊贸易形式和经济技术合作。
英文:foreign correspondence
就是有着国际贸易关系的双方由于彼此的业务往来而产生的信件，但在信息化高度发达的今天，该信件并不局限于纸质信件，也可以是电子邮件、传真或MSN。
外贸函电最常用的内容：建立业务关系、询盘、发盘、回复、销售合同、包装、保险、赔偿、仲裁等。
外贸函电基本要求：主题明确，内容简洁，语言精炼，表述完整。
外贸函电的格式：有固定的语言、习惯用法和常用句型。
外贸函电的语气：各部分语气。开发信、询盘回复一般要客气，表达感谢；平常业务联系要细心、信任；催促付款要紧急而不失礼貌；客户索赔要理解、给予足够的解释和说明。
外贸英语函电翻译
常用规范外贸英语
1.按照要求，我方现报盘500辆飞鸽牌自行车如下。
1. We herewith make an offer of 500 Flying Pigeon brand bicycles at your request, the detail as follows.
2.如果你方认为这一报盘可接受，请即传真以便我方确认。
2. Please give us a return fax for our confirmation if you conceider the offer is acceptable
3.我们很高兴地给你们报永久牌自行车拉各斯成本保险加运费的实盘。
3. We are pleased to give you a firm offer of Forever brand bicycle at CIF Lagos.
4.关于标题项下的货物，随函寄去形式发票88号一式两份。请注意我们报盘有效期至6月10日。
4. We send you the proforma invoice of No.88 in duplicate regarding to the captioned goods with the letter. Please note that this offer remain valid until June 10, 2019.
5.我们能以具有吸引力的价格向你方报各式各样的水果罐头。
5. We can give you some offers about variety of Chinese canned fruits at attractive price.
6.我们的钢笔价是每打6美元温哥华到岸价。
6. Our price of the pen is at USD 6.0 per dozen CIF Vancouver.
7.现按你方请求报盘如下，以我方最后确认为准。
7. We give you an offer at your request as follows, subject to our final confirmation.
8.上述报盘无约束力。
8. The aforementioned offers are without engageme.
外贸询盘的内容怎样书写才可以很圆润
每个外贸人都会遇到我这样的问题，在短时间的迷茫后，终究你会找到自己的方法。就我的经验总结如下，仅供你参考:1.简洁，用一句话能说明白的事儿，不要用两句话，因为没人喜欢看长篇大论。2.层次明了，对于很多问题，都可以用1/2/3/4等段落来区分，比如这个回答。3.全方位覆盖各种可能，比如你是卖锤子的，锤子肯定有很多种，一公斤的，五公斤的，十公斤的，但是客户没说要哪种，你就要把这些都列出来，供客户选择，如果你反问他你要哪种，懒得搭理你的人太多了。4.别忘了回访总之，每个人有每个人的套路，方法，希望我的方法对你有用。码字不易，给个赞哦
外贸英语函电翻译句子急
常用规范外贸英语
1.按照要求，我方现报盘500辆飞鸽牌自行车如下。
1. We herewith make an offer of 500 Flying Pigeon brand bicycles at your request, the detail as follows.
2.如果你方认为这一报盘可接受，请即传真以便我方确认。
2. Please give us a return fax for our confirmation if you conceider the offer is acceptable
3.我们很高兴地给你们报永久牌自行车拉各斯成本保险加运费的实盘。
3. We are pleased to give you a firm offer of Forever brand bicycle at CIF Lagos.
4.关于标题项下的货物，随函寄去形式发票88号一式两份。请注意我们报盘有效期至6月10日。
4. We send you the proforma invoice of No.88 in duplicate regarding to the captioned goods with the letter. Please note that this offer remain valid until June 10, 2019.
5.我们能以具有吸引力的价格向你方报各式各样的水果罐头。
5. We can give you some offers about variety of Chinese canned fruits at attractive price.
6.我们的钢笔价是每打6美元温哥华到岸价。
6. Our price of the pen is at USD 6.0 per dozen CIF Vancouver.
7.现按你方请求报盘如下，以我方最后确认为准。
7. We give you an offer at your request as follows, subject to our final confirmation.
8.上述报盘无约束力。
8. The aforementioned offers are without engageme.
如何写一封好的外贸开发信
从事外贸行业的小伙伴每天几乎都会接触到开发信，开发信写不好，回复率低，那开发客户的效果肯定不理想。因此，提高开发信的回复率也是外贸人关心的话题。提高回复率很重要的一点，那就是要了解不同国家采购商的采购习惯与沟通要点，比如说中东人慢热，欧洲人追求质感，北美国家直白，南美洲则喜欢OEM......那么，针对不同国家的客户，开发信肯定是不一样的。一起来看一下不同国家的开发信模板，让你订单不断！今天我们来分享一下，五大洲的开发信撰写要点及需要注意的问题。①注意事项北美国家主要是指美国、加拿大、墨西哥等，与他们打交道要注意：A.要开门见山；B.简单说明，不要复杂的表达；C.态度认真，要有很强的时间观念；D.用企业邮箱，尽量不用免费的邮箱和个人邮箱；E.交流用语用we代替I；F.他们喜欢用PayPal作为支付工具；②开发信模板Hi, Mr. XXX， Have a nice day ! Quality is life,customer first! XXX Co., Ltd have 16 years experience in some product (你的产品名称）,Our market is AMERICA. Our core competencies are * and *, Our sales pitch is WITH US YOUR MONEY IN SAFE YOUR BUSINESS IN SAFE.WISH TO BE your honest dealer and trustworthy supplier in China.We can accept payment by PAYPAL.(The easy way to pay money for American customers) Just contact me. I am always waiting for you. Thanks & Best regardsKim ①注意事项欧洲国家主要是英国、法国、意大利等，与他们打交道要注意：A.严谨，追求质量，关注细节，崇尚契约；B.注重时间观念，讲究效率；C.他们喜欢能带来安全感的供应商；D.有证书证明和售后质量保证。②开发信模板Hi XXX,ABC Co., LTD is Product Business Model in China. We had the honor to service the 2nd big distributor / XXXX Company in UK; XXXX Company in USA; XXXX Company in Dubai; All our items are coming with certification and we have special team work for after sales service. We are ready for signing contact with you in case you need it, as honest dealer we never crook our customers (安全感).(TIME IS MONEY) for you and for us. So we have professional production line and staff who are making nice quality in short time. (质量、时间)Attachment is new items and some information about our best seller, our factory and certificate, I hope we can have long term business with you in near future.Thanks & Best regards!Kim ①注意事项A.喜欢大写+简单英文；B.喜欢内容详细的邮件；C.细节介绍公司和产品；D.产品最好配有图片和说明书；E.喜欢价格低的产品，喜欢品牌；F.属于慢热型；②开发信模板Dear XXX, BEFORE READING MY EMAIL, PLEASE BE SURE THAT I AM REALLY HOPE WE CAN BE FRIENDS EVEN WE DONOT HAVE ANY BUSINESS. (首先用一种舒缓的感觉拉近与客户间的距离). Our ABC COMPANY have 10 years Professional experience in Middle EAST Market, We have served many biggest company around the world such as A公司，B公司，C公司etc. (客户鉴证显示公司实力和产品质量) and we are top in condensation and addition cured PRODUCT filed.We trust you will like our quality and our service. We can offer you very perfect price and very nice quality. And also we sign contact with you be more safe. And we can full refund money back to you if there is any quality problem. We trust that with us your money will be in safe and your business will be in safe. As quality is our culture, so we hope you give us a chance to serve you and we believe that you will be happy with us. I send you some of our best seller data sheet. Please check it follows.Contact me if you need any help in China, and please remember I really hope we can be good friends even you don’t do business with us, please remember this is Kim.Thanks & Best regards,Kim①注意事项南美国家包括巴西、阿根廷、哥伦比亚、委内瑞拉等，他们假期多，订单节奏慢，交易时间长，性格特点和喜欢的沟通是：A.不妥协，坚持己见；B.喜欢简单的英文表达，尽量不要太复杂和隆重；C.喜欢分期付款、喜欢被提问的、喜欢免费样品； D.很注重售后服务和产品的耐用性； E.比较喜欢欧式的和有CE认证、OEM的。②开发信模板Hi Dear XXX,Are you interested in saving some money? Are you interested in good quality and nice price? And are you interested in small order with fast delivery? （提问的投其所好）So please let you know we can offer all this for you, ABC product is the TOP product factory in China more than 10 years. Below is our best seller, please check it. Any interested, more information & FREE SAMPLE(免费样品投其所好) will be provided for you reference.Hope to hear from you soon. Good Business Start Here!Thanks & Best regardsKim ①注意事项澳洲包括澳大利亚、新西兰等，他们的特点是：A.认真爽快，乐于交朋友，对陌生人也经常一见如故；B.讨厌喜欢吹嘘和炫耀的人；C.对于价格：运抵澳大利亚并已完税的产品价格应比当地生产的同类产品或其它来源的产品价格低；D.可靠性：供货商必须能长期保证产品的质量，交货及时并保持联络； E.灵活性：供货商能接受小批量订货的。②开发信模板Dear Mr XXX,It’s really my pleasure to write this email and I hope even we don’t do business we can be good friend, as we really like Australian people so much, as you are very nice, friendly and honest in your life and business, so I hope we can be friend, my name is Kim form ABC PRODUCT professional manufacture in China. And we got your information from Alibaba.We trust that our quality and price will give you an edge over your compes. So hope we can have a long term business with you. Below is our best seller PRODUCET. Please check it. I hope you like any of them, and feel free to contact me if there is any help I can do for you here in China as really hope we can be friend even without business.Hope to hear from you soon.Thanks & Best regards,Kim
